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Elephant Bytes · Theater ticketing software

Your entire box office. One workspace.

Design your seating plan. Set ticket prices. Sell online. Manage guests. Check audiences in.

$0/month. $0.75 per paid ticket. Reserved seating included.

Payment processing charged separately. Platform billing is supported. Independent company onboarding is being prepared.

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A commercial ticketing solution by Elephant Bytes. Mad Playhouse is an early user, not the software provider.

Illustrative theater box-office conceptA conceptual seating-plan workspace with a stage, sectioned seats, ticket categories, and an abstract performance overview. This is not a live product screen.Box office workspaceConcept viewProduction setupVENUEMain stageSECTIONSOrchestraABalconyBSEAT CATEGORYPremiumStandardAccessibleIllustrative controlsSeating planA layout concept for a performance spaceSTAGESEATING ARRANGEMENT · CONCEPT ONLYConfigure layout
Illustrative concept — not a live screenshotConceptual seating-plan layout
Feature availability

Available identifies features in the existing application. Independent company accounts, Stripe Connect, and commercial signup are planned. Illustrations are concepts, not live screens.

A box office that thinks in productions

Theater ticketing software for the whole audience journey.

Elephant Bytes theater ticketing software helps theater companies manage custom reserved seating, performance pricing, online ticket sales, guest tickets, refunds, and QR-code admission. The platform supports billing. Mad Playhouse is an early user of the system. Independent company accounts and Stripe Connect onboarding are planned; commercial self-service registration is not open.

Product information updated . Available refers to existing application features, not open commercial registration.

Seating & Venue Design

  • Custom theater seating designer

    Create custom seating layouts, rows, sections, and individual seats.

    Available

  • Multiple venues and productions

    Keep venue layouts and production setups organized in the same workspace.

    Available

Pricing & Performance Management

  • Premium-seat and section pricing

    Set individual-seat pricing and make bulk price adjustments for premium seats and sections.

    Available

  • Performance management

    Manage multiple performances, each with its own seating inventory.

    Available

Online Ticket Sales

  • Real-time reserved-seat ticket sales

    Let audiences choose from available seats as reservations are made.

    Available

  • Secure online payments

    The existing application uses Stripe-hosted checkout. Independent company payment routing is planned, not enabled here.

    Available

Complimentary Tickets & Refunds

  • Complimentary and reserved guest tickets

    Keep complimentary tickets and reserved guest allocations alongside audience bookings.

    Available

  • Order cancellations and refund management

    Review orders, cancel tickets, and manage refunds from the box-office workspace.

    Available

Audience Check-in

  • Digital tickets and audience entry

    Use digital ticket records to support the front-of-house arrival and check-in workflow.

    Available

Box-office Dashboard & Reporting

  • Real-time occupancy and sales dashboard

    Bring seat occupancy and ticket-sales information together for each performance.

    Available

  • Reporting and attendee exports

    Export attendee lists and sales reports for front-of-house teams and production reviews.

    Available
Status, plainly stated. Existing application features are distinct from commercial multi-organization readiness. QR admission validation is implemented; broader mobile-device testing is ongoing.
For independent production companies

Your company. Your box-office workspace.

Commercial multi-organization use is being prepared. Existing application features and planned company onboarding are identified separately below.

Independent production-company accounts

  • A workspace for each production company

    Independent organization accounts are planned as the platform is prepared for multi-organization commercial use.

    Planned

Stripe Connect onboarding

  • Connect a production company's payments

    Planned Stripe Connect onboarding will give each commercial company its own connected payment account. Not yet available.

    Planned

Self-service registration

  • Register your production company

    Commercial self-service signup is not open. Request a demo or express interest in early access.

    Planned

Automated ticket email delivery

  • Deliver tickets by email

    Send digital ticket information to attendees after a completed booking.

    Available

Company-specific branding and policies

  • Make the booking experience your own

    Use production-company branding and booking policies for the audience-facing experience.

    Available

Platform Billing

  • Pay As You Go billing

    One pricing option: $0/month plus $0.75 per paid ticket. Reserved seating is included, complimentary tickets have no Elephant Bytes platform fee, and payment processing is charged separately.

    Available

QR code scanning

  • Scan tickets at the door

    QR-code admission validation is implemented. Broader mobile-device testing is ongoing.

    Available
A practical production rhythm

From an empty room to audience arrival.

The intended workflow follows the way a production comes together, keeping each box-office step connected to the next.

  1. Create Venue

    Start with the space and its production context.

  2. Configure Seating

    Arrange sections, seats, and ticket pricing.

  3. Publish Performance

    Prepare a performance for audience sales.

  4. Sell Tickets

    Connect seat selection with online checkout.

  5. Manage Guests

    Keep reserved and complimentary tickets together.

  6. Check In Audience

    Bring digital ticket entry into the arrival flow.

Built from the work backstage

Built with real theater operations in mind

Mad Playhouse is an early user of the system. Its production workflows inform how venue setup, seating, ticket sales, guest allocations, and audience entry connect in practice.

Elephant Bytes is the separate commercial software provider. Mad Playhouse's early use is not a claim about paying customers, large-scale operations, or general product readiness. Feature availability is identified individually above.

Pay As You Go pricing

Straightforward pricing for the way theaters work.

Pay only for paid tickets under the Pay As You Go plan, with reserved seating included from the start.

$0/month. $0.75 per paid ticket. Reserved seating included.

Platform billing is supported. Pay As You Go is $0/month plus $0.75 per paid ticket. Independent company onboarding and Stripe Connect are separate planned capabilities; request a demo or express interest in early access.

Pay As You Go

Reserved seating included

$0.00 / month

$0.75 / paid ticket

Everything you need to run your theater box office. Ticketing and reserved seating without a mandatory monthly subscription.

  • No mandatory monthly subscription.
  • No standard seating-chart setup fee.
  • No Elephant Bytes fee on complimentary tickets.
  • Payment processing is separate.
  • No guaranteed support response time except by separate agreement.

All 10 included features

  • Unlimited standard venue-layout creation
  • Custom reserved seating
  • Flexible pricing and premium seats
  • Online ticket sales
  • Complimentary tickets
  • Refund management
  • Digital tickets
  • QR check-in
  • Live box-office dashboard
  • Reporting and CSV exports

Pay As You Go has no mandatory monthly subscription. Payment processing is charged separately.

A like-for-like view needs the fine print.

Pricing models and plan scope differ. Review each provider’s setup, reserved-seating, processing, and source notes before comparing totals.

All amounts in USD

Swipe or scroll horizontally to read all pricing columns.

Elephant Bytes Pay As You Go pricing and published competitor pricing. Open each provider’s source notes for dates and plan details.
Provider / planPlatform feeMonthlySetup / seatingPayment processing
Elephant BytesPay As You Go · reserved seating included$0.75 / paid ticketNo EB fee on complimentary tickets$0.00 / monthNo mandatory subscription$0 standard seating-chart setup feeSeparate payment processing
TicketSpice official pricing page, opens in a new tab
Sources & pricing notes

Standard online rate. Tickets $5 or less use a lower fee, outside this calculator's $10–$150 range. Third-party gateways may add 1% + $0.25 per transaction; excluded here.

Source date: 2026-10-28

Official pricing
$0.99 / paid online ticket over $5$0 standard platform subscriptionNo standard setup fee; optional services cost extra.Separate: standard processing advertised as 2.9% + $0.30 per transaction.See source notes for scope and exclusions.
TicketSource official pricing page, opens in a new tab
Sources & pricing notes

U.S. own-Stripe option, not the bundled TicketSource processing option. The U.S. page renders its fixed fee as “0.99¢”; its $10 example totals $1.34 with 3.5% processing, confirming a $0.99 fixed component.

Source date: 2026-10-28

Official U.S. pricing Own-Stripe option
$0.99 / paid ticket with own Stripe$0 standard monthly feeFull seating-plan access; no separate standard setup charge listed.Own-Stripe option: Stripe processing charged separately.See source notes for scope and exclusions.
ThunderTix official pricing page, opens in a new tab
Sources & pricing notes

Reserved Seating plan, not General Admission or education pricing. Calculator includes the explicitly selected billing months and their ticket credits, assumes tickets evenly distributed across those months, and excludes one-time chart setup.

Source date: 2026-10-28

Official pricing
$1.25 / reserved-seat ticket beyond included credits$25 / month, including 20 ticketsCustom chart setup: $0.55 / seat, $250 minimum; nonprofit discounts may apply.Payment gateway processing is separate for the Reserved Seating plan.See source notes for scope and exclusions.
Ticket Tailor official pricing page, opens in a new tab
Sources & pricing notes

Two $0.85 usages: paid ticket plus seat reservation. Not prepaid-credit pricing. Charity discounts, introductory free usage, optional branding, and other add-ons are not modeled.

Source date: 2026-10-28

Official pricing Official U.S. seating fees
$1.70 / paid reserved-seat ticket (U.S. PAYG)$0 standard subscriptionOne extra $0.85 usage per reserved seat, included in the $1.70 shown.Payment processor fees are separate.See source notes for scope and exclusions.
Tix official pricing page, opens in a new tab
Sources & pricing notes

Online sales rate, not the $0.25 box-office rate. Optional printing, mailing, and merchant processing are excluded.

Source date: 2026-10-28

Official pricing section
$1.50 / online ticket$0 monthly or annual feeNo setup fee; provider says seating-chart programming is free.Own compatible merchant account: its processing fees apply. Tix merchant account: an additional 5% of ticket price.See source notes for scope and exclusions.

Estimates are illustrative and may exclude payment processing, taxes, monthly subscriptions, setup fees, optional services, and negotiated rates.

Elephant Bytes Pay As You Go pricing is $0/month plus $0.75 per paid ticket, with payment processing charged separately. Competitor figures describe specific public plans or published rates, not necessarily identical products or equivalent feature sets. Source review date: 2026-10-28 where a verified date is recorded; a missing date is called out in the provider’s source details.

An estimate, with assumptions visible

Compare platform-fee estimates.

Adjust the ticket price and paid-ticket volume to compare the Elephant Bytes platform fee with a provider’s modeled published fee. Processing and other plan differences stay separate.

Set a scenario

This is a transparent estimate, not a quote or a checkout calculation. It uses the formulas and plan notes supplied for each provider below.

Platform-fee comparison scenario
From $10 to $150.
Whole tickets, 20 or more.
Elephant Bytes platform fee$375.00
TicketSpice modeled platform fee$495.00
Estimated potential savings+$120.00
Difference relative to TicketSpice24.2% lower

For this scenario, the Elephant Bytes platform fee is $120.00 (24.2%) lower than the modeled TicketSpice platform fee.

Platform-fee estimate only. Payment processing, setup, taxes, optional services, negotiated rates, order counts, and other plan differences are not calculated. Standard online rate. Tickets $5 or less use a lower fee, outside this calculator's $10–$150 range. Third-party gateways may add 1% + $0.25 per transaction; excluded here.

Estimates are illustrative and may exclude payment processing, taxes, monthly subscriptions, setup fees, optional services, and negotiated rates.

Platform fees are not processing fees

A transparent example of the difference.

Payment processing is a separate cost from the Elephant Bytes per-ticket fee. This illustration uses one domestic card transaction and an illustrative Stripe rate.

Illustrative single-ticket example

For a $40 ticket, Stripe processing at 2.9% + $0.30 is shown as an illustrative example only. Actual processing depends on the selected payment arrangement and applicable terms.

No extra checkout charges are added in this example; the theater absorbs the displayed fees. Processing treatment can affect checkout or settlement if a future arrangement passes those fees through.

  • Ticket price$40.00
  • Elephant Bytes platform fee$0.75
  • Illustrative Stripe processing · 2.9% + $0.30$1.46
  • Total fees illustrated$2.21
  • Estimated net to theater$37.79
Stripe Connect for independent companies is planned. Independent-company payments are not activated. No automatic surcharge behavior is represented or implied.
Practical answers for your production

Frequently Asked Questions

What the existing system supports, what the pricing includes, and what comes next for commercial access.

Is there a monthly fee?

No. The Pay As You Go plan is $0 per month, with a $0.75 platform fee per paid ticket. Payment processing is charged separately.

Do I pay for complimentary tickets?

Elephant Bytes does not charge its ticketing platform fee for complimentary tickets.

Can I design my theater's seating arrangement?

Yes. The existing system supports custom seating layouts, rows, sections, and individual seats.

Can I charge more for premium seats?

Yes. The system supports individual-seat pricing and bulk price adjustments.

Can I manage multiple performances?

Yes. Each performance maintains its own seating inventory.

How do ticket payments work?

The existing application uses Stripe-hosted checkout. Independent payment accounts for commercial customers are planned through Stripe Connect.

Can I issue complimentary tickets?

Yes. Administrators can issue complimentary tickets to invited guests.

Can I check guests in at the venue?

Yes. QR-code admission validation is implemented, with broader mobile-device testing ongoing.

Can my theater company sign up today?

The platform is currently being prepared for multi-organization commercial use. Interested companies can request a demo or join the early-access program.

Talk to the software team

Your Theater. Your Seats. Your Box Office.

$0/month. $0.75 per paid ticket. Reserved seating included.

A commercial ticketing solution by Elephant Bytes.

Use the form to request a demo or express interest in early access. Submitting an inquiry does not create an account or guarantee access.

Request a Demo Join Early Access
contact@elephantbytes.com

Let’s Talk About Your Box Office

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